Microsoft Provides Updated Statement on Botched Windows RT 8.1 Update

2013-Oct-23 | Tags: surface-2surface-rtupdate

Windows on ARMMicrosoft has brought back the Windows RT 8.1 update in the Store, revealing that it finally fixed a bug which bricked several Surface RT tablets. The company initially said that its botched update only affected a small number of tablets, indicating that only 1 in every 1,000 Surface RTs have actually been damaged.

At the same time, Redmond also released a recovery image aimed at bricked devices, in an attempt to help users restore the Windows 8 installation and thus get their tablets to work once again.

A longer statement released today, which includes some previous comments released by Microsoft in the last few days, puts the emphasis on Microsoft’s willingness to solve issues that impact its customers.

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Windows on ARM - Windows RT